CSA Exam Voucher cancelled

[QalbeK]

Hello Everyone, I had scheduled CSA exam a few weeks ago which I was unable to attend. I was unable to reschedule and so my voucher was cancelled. I am trying to purchase another one but I cannot pay for another one on Webassessor website. It keeps telling me I need a voucher. How do i go about it ? I have submitted a case but I am afraid I will loose a date before July 16th as Exams are unavailable between 16th and 22nd. 

Thanks

[rajumunta]

Since you were unable to attend it might have considered it as No show which counts as an attempt. So on Web Assessor site it should show retake attempt which would be $100. But as others mentioned I would day reach out to Help Center first and create a case to see if they can fix it for you.