Lost MFA device
I am trying to login to ServiceNow University to link my personal account with company account to write the delta cert but I lost the MFA account associated to it. How can I reset ?
Forum Posts
Resolved! Servicenow University Account Merge
I have 2 account one is with my personal Id, and one is with my company ID for ServiceNow University and I have points in both the accounts and I have completed courses and certifications on both so how can I combine and which one you suggest keeping...
Cannot access ServiceNow University
I am unable to access ServiceNow University. I recently (end of June) changed my user id in ServiceNow. I can access Developer, Community, and ServiceNow documentation. The screen keeps refreshing and says unauthorized. I need help from ServiceNo...
ServiceNow Administration Fundamentals course
I have been learing CSM and while in Knowledge check i have completed the video and strill it shows in progress . are there any questions to complete this knowledge check lesson . as i am not able to see any questions apart from the video
On-Demand Course progress stuck
Hi All, For last 3 days, the learning progress keep getting stuck even I had finish the training courses. Does anyone had came across this and share how to resolve it?The three courses I found having the same problem are:1. How Do AI Agents Learn and...
ServiceNow Administration Advanced (Zurich) ebook not showing in inkling
I have tried unenrolling to the course and enrolling again creating new login for learning universityinstalled inkling app and then tried as suggested by support rep, did in-cognito , cleared browser cacheThe SNAA (Zurich) inkling book is just not sh...
Not able to do payment for my delta CMP in now learning
Hi Team,I am not be able to do payment in now learning for my delta CMP as it shows some error message as shown in the attached. Please let me know the solution if any one faced the same issue, thank you
Resolved! ServiceNow University New Key Concept
Hi,I just want to know how to earn the keys in ServiceNow University without applying for proctored certifications. Thanks and Regards,Arshiya
Xanadu upgrade portion of the SOW Bootcamp Course
I am on the Xanadu portion of the SOW Bootcamp Course and My Service Operations Workspace Admin Center does not have problem. Did I reconfigure it somewhere along the way to only show incident and major incident?
Resolved! CSA Voucher Eligibility Achieved but Unable to Access or Redeem Voucher
I recently completed the ServiceNow Fundamentals Administration Course in ServiceNow University. After completing the course, I received a badge showing Eligibility for the CSA Voucher for the ServiceNow Certified System Administrator (CSA) exam. How...
System Administrator Fundamentals Capstone Task 3 - "Reject" Flow Logic Missing
I am working on my capstone project for System Administrator Fundamentals. Task 3 requires building a flow for Strawberry sFone ordering from the Service Catalog. When I just strictly follow the solution guide in the download files, I am able to dup...
Resolved! Clarification Needed on Prerequisites for CIS–Data Foundations (CMDB & CSDM) Certification
Hello Team,I am planning to take the Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS‑DF) exam. I have already completed the “Configuration Management Database (CMDB) Fundamentals” course, and my Now Learning portal is curr...
Resolved! CIS – Data Foundations (CMDB/CSDM) Preparation??
Hello everyone,The CIS – Data Foundations (CMDB/CSDM) certification has been a big topic in the community lately.From the blueprint, I noticed:The exam is 90 minutes instead of the usual 60The sample questions are largely scenario-basedThere are matc...
Resolved! Looking for a partner who want to achieve CSA certification **together we help and achieve**
Hi everyone, it’s Darshan here.I’m starting with the CSA certificate to switch my career from mortgage underwriting to a new field. While completing the initial course before the admin fundamentals, I wasn’t maintaining the rigour and momentum. As a ...
Resolved! Required CIS – IT Service Management (ITSM)
Hi Team, If anyone has recently completed the CIS – IT Service Management (ITSM) certification, could you please share the exam dumps. Regards,Abhilasha
