Best of luck on your CSA exam!
It sounds like you’ve done an excellent job preparing with practice dumps, MCQs, and hands-on experience—great combination! Here are a few tips to help you ace it:
1️⃣ Focus on Fundamentals: Ensure you're solid on the core concepts, especially ServiceNow architecture, users/groups/roles, and table structures. These often form the backbone of the questions.
2️⃣ Pay Attention to UI Actions and Workflows: These areas frequently pop up, so be sure you understand how they function and their practical applications.
3️⃣ Practice Instance Navigation: Familiarity with the ServiceNow UI is key. Make sure you know where everything is, as some questions might test your ability to find specific features or settings.
4️⃣ Study Reports & Dashboards: This is a frequently overlooked topic but can be significant. Review how to create, modify, and share reports and dashboards.
5️⃣ Time Management: The CSA exam is time-bound, so if you get stuck on a question, flag it and move on. Return later if time permits.
Finally, go in with confidence—your prep sounds solid, and your hands-on experience will give you a great edge. You’ve got this!
Let us know how it goes!"
