Csa practise question

amitku39
Tera Contributor

How can Administrators utilise the same content for different notifications?

6 REPLIES 6

sakshinitna
Tera Contributor

Hi, 

1.use email template

2.use notification message

3.use common email script 

HabeebAjibS
Tera Contributor

Administrators can utilise the same content for different notification channels; for example configuring the email, SMS and or push to Provide Common notification content. This will ensure consistency in messaging across various channels and avoids the need to recreate the message for each specific channel. Best practice for any system admin