Deleting Locations

[serviceabraham]

Hello All

As a part of training I have this task:

The Customer Locations are all the ones that have XXX as City.

All the other location records need to be removed.

Note: To keep the Location hierarchy, do not remove the locations: AAA, BBB, CCC

I am looking here:

User Administration -> Locations

There are 421 records

When I run filter with City name there are 48 records

I am reading https://wiki.servicenow.com/index.php?title=Defining_Locations#gsc.tab=0

I am not sure how to delete other records any help is appreciated.

Thanks

Abe

[serviceabraham]

Ok I got through..

Thanks for all the help.

It is weird that in group by city it does not display all locations under city, it limits to 20 records with no indication of existence of more records.

[stevesmith]

Did you try adjusting your row count view so that you can see more than 20 per page? I can see 100 at a time, but when I changed it to 20, it only showed 20 in a group.