This post shares learning notes from troubleshooting lab validation issues encountered while working through the Platform Analytics module in the Welcome to ServiceNow (Zurich) course. It focuses on common error messages you may encounter if the vali...
I am having issues with task and filler tasks. Task will not validate, i got though the instruction and completed the step but it says failed can you offer some assistance please. Task Description: View a list of incidents and personalize the list, ...
Hello, Trying to book a couple of colleagues onto a ServiceNow University course have bought learning credits and now trying to allocate/transfer to a related account do they can book the training slot they need.
Hi Team, I have recently merge my account for servicenow learning whenre i had 19K+ points in m old account and 18k+ point in my another acccount when it merged it actually decrease the total point to be 15K points which is really weird and if it not...
Hello Team , I hope you are doing well.I have received the email as selected as winner for phase 1 I have not yet received the winner declaration email. I have been closely monitoring my inbox (including spam/junk folders), but there has been no com...
Hello everyone,I’m currently facing an issue with Personal Developer Instances (PDI) on Now Learning.I no longer have the button to request or renew a PDI in order to continue my courses.It appears that I have used all available renewal/extension opt...
I am trying to login to ServiceNow University to link my personal account with company account to write the delta cert but I lost the MFA account associated to it. How can I reset ?
I have 2 account one is with my personal Id, and one is with my company ID for ServiceNow University and I have points in both the accounts and I have completed courses and certifications on both so how can I combine and which one you suggest keeping...
I am unable to access ServiceNow University. I recently (end of June) changed my user id in ServiceNow. I can access Developer, Community, and ServiceNow documentation. The screen keeps refreshing and says unauthorized. I need help from ServiceNo...
I have been learing CSM and while in Knowledge check i have completed the video and strill it shows in progress . are there any questions to complete this knowledge check lesson . as i am not able to see any questions apart from the video
Hi All, For last 3 days, the learning progress keep getting stuck even I had finish the training courses. Does anyone had came across this and share how to resolve it?The three courses I found having the same problem are:1. How Do AI Agents Learn and...
I have tried unenrolling to the course and enrolling again creating new login for learning universityinstalled inkling app and then tried as suggested by support rep, did in-cognito , cleared browser cacheThe SNAA (Zurich) inkling book is just not sh...
Hi Team,I am not be able to do payment in now learning for my delta CMP as it shows some error message as shown in the attached. Please let me know the solution if any one faced the same issue, thank you
Hi,I just want to know how to earn the keys in ServiceNow University without applying for proctored certifications. Thanks and Regards,Arshiya
Where can I download the infinity-data.xlsx and infinity-update.xlsx files for the ServiceNow Fundamentals course?
