is there any impact in my scheduled exam if i change my company email id with personal email id?
Hello, is there any impact in my scheduled exam if i change my company email id with personal email id? Thanks
Forum Posts
Resolved! ServiceNow Administration Fundamentals - Error
Hey guys, I try to take a further step into the Admin Fundamentals but I am not able to start the next module. I watched the previous video again and again and.... but no check appears to let me start the next one. Anyone else with the same problem o...
Resolved! Preparing for the CPOP Exam
Hi Community! For starters, this is my first post/question to the community! I recently passed the CPOA exam and have scheduled the CPOP exam in a few weeks. To prepare for the CPOA exam, I made a cheat sheet of the exam scope and pulled together the...
for new authorization
Pearson VUE asked me to contact ServiceNow for a new exam authorization (Case #42175046), but the certification email address is no longer active. How can I request a new authorization?
Resolved! Issue with ITSM Fundamentals LabX - AI Learning guide
Im learning ITSM Fundamentals LabX using AI Learning guide, but im unable to move past from module 4 - improve IT services.I've pasted the screenshot for reference, im not sure whether its a rela task or glitch with AI learning guide.I think its dire...
Resolved! Lists and Filters Task
I am having issues with the lists and filters tasks. It is stating to change the state to in progress and that I should change the status to 10 records. My problem is I see most of them already have in progress as the status, but the one that current...
validation task error
Hi Team,i am facing error while validating task results. Screen shot is attached for reference. please look into this.
unable to download lab resources for csa course showing error in the link provided
I am pursuing Servicenow CSA fundamentals course from this platform , while doing the lab activities am getting ths option of select links below to acces the course resources, getting error below plese check attachments, but after clicking on the ...
Resolved! Inquiry Regarding CIS-Discovery (CIS-DF) Voucher Availability / Extension
Hi team,I was planning to register for the Certified Implementation Specialist – Discovery (CIS-DF) exam under the recent free voucher promotion that concluded on June 30, 2026. Unfortunately, I missed the deadline, and the registration is currently ...
Issue while attempting to make a payment for the CSA exam on ServiceNow.
I'm having trouble making a payment for the certification. Every time I try, I encounter the following issue: We are unable to take payment at this time. Please try again, or use a different payment method.Additionally, the only payment option availa...
Resolved! IT Service Management - Implementation Simulator...
Hi everybody, I am currently going through the Implementation Simulator and I am kinda stuck on this specific task:Change requests without sufficient lead time pose a greater risk to the environment and should be documented as such. Risk calculations...
Request to Reschedule CIS-DF Certification Exam Without Penalty Due to System Crash
Dear Support Team,I had my CIS-DF certification exam scheduled on 2 July at 10:15 PM. Before the exam, I completed the system check successfully, and everything was working properly.However, when the proctor joined the session, my system suddenly cra...
TASK 4 - Assessment simulator task 4: Create a Visual Task Board (VTB) ISSUE
When I select the 3 Incidents, this is what I get: You have no Freeform Boards
Micro-Certification - Welcome to -Assessment Simulator Task 1: Personalize Your Instance - Failed
I did what is detailed below: Task Instructions:1. Impersonate 'Platform User'.2. Set your instance preferences to show date and time formats on forms.3. Set your instance preferences to show help tips on forms.But the Validate Task is always failing...
Resolved! SNAF Course Material Link Expired
I have enrolled in the SNAF On-Demand course and have gotten access to my ebook. After trying to download the course files (shown below) so that I can work on the labs I get an error message stating the link in the ebook has expired (also shown below...
