Discovery exam - how can you get a voucher for it?
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02-11-2020 02:39 AM
I am planning to attend the Discovery Fundamentals training end of February and I shall get a voucher after completing it.
How do I get another voucher in case I fail the certification exam? I do not plan to fail, of course, just wondering how to obtain another one as there is no available simulator for Discovery at the moment and I do not mean to pay the retake fee...
Thank you for your replies/advice in advance!
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02-11-2020 07:15 PM
Hi Lili,
I think you can have some hands-on experience in order to take the exam. Not sure if you could get another voucher.
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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02-11-2020 11:59 PM
Hi,
Voucher is required only for the 1st attempt and once you avail that you will not have option to take it again as a new exam. It has to be retake only, unless you do it from another login.
Regards,
Asif
2020 ServiceNow Community MVP
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02-14-2020 01:24 AM
Hi,
sorry, I don't really understand what you mean. A voucher can also be used for retakes, in case I have to attend a retake, I usually work on a related simulator and I get a voucher which I use to register for that retake. In case I fail again, I can do the same simulator again and get yet another voucher.
For Discovery, there is no simulator available right now. So, after I attend the 3-day training, I get a voucher I will use to register for the first exam and in case I fail, I, as far as I know, have only the option to register for a retake after I pay for it - which I do not want to do.
I also cannot use another login. Firstly, I have to use my company email to register for all the exams, secondly, even if I had the option to use another login, I still would need to pay again for taking the first exam.
Please let me know if you have any other advice for me. Thank you so much 🙂

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02-14-2020 01:57 AM
Hi,
Ah okay. understood so you want to use voucher for retakes and since no simulator, no vouchers.
I think you can register from another login, take the course again and can use that voucher for the retake. Try that out.
Mark the comment as helpful and correct if it answers your question.
Regards,
Asif
2020 ServiceNow Community MVP