Resolved! Registration - Certified System Administrator (New)
How to register for the new format to become a certified system administrator?In the application summary: What information should be entered in the "apply" field?
Forum Posts
Application Developer vs Implementer
Hi all,I am an Automation Developer with approx. seven years of experience in tools such as Power Automate, UiPath and related technologies. I am currently looking to expand my knowledge. ServiceNow has recently caught my attention, and I have gone t...
TASK 4 - Assessment simulator task 4: Create a Visual Task Board (VTB) ISSUE
When I select the 3 Incidents, this is what I get: You have no Freeform Boards
Resolved! Unable to start Delta Exam CSA Zurich
i completed the CSA in October.Now I receive the message to complete the delta exam for Zurich. (see screenshot 1)I see that no payment is due (see screenshot) and can continue to access my delta exam. Then I receive following message (see screenshot...
Resolved! CSA ebook Zurich
Hello everyone,I am new to ServiceNow and have completed a few courses on the learning.servicenow platform. I am planning to prepare for the CSA foundations exam; however, I noticed that the platform, eBook, and training materials are all based on th...
Lab 4.2.1 Create Access Control
hi, i have a question wrt the steps to Establish ACL Rules for the Incident table for this particular lab. i have tested the same steps on Xanadu and Zurich instances and both platforms yielded the same results. even after creating the ACL rules for...
Lab 4.2.1 Create Access Control
hi,i have a question wrt the steps to Establish ACL Rules for the Incident table for Lab 4.2.1 in SNAA Course. i have tested these lab steps on both Xanadu and Zurich instances and both yielded the same results. after following all the steps to creat...
Resolved! ServiceNow Certification via pearson vue onsite testing center
I'll be taking my servicenow certification in a testing center and not virtual. I understand that I'll need to bring an ID with me but I wonder if there is a need to log in my servicenow university account before taking the exam onsite?
WMI Classify fails for the 2025 Windows server, Powershell script for cmdb
WMI is no longer supported in 2025 Windows serversIs there any custom classifiers available for the Powershell scripts in latest Zurich release or any ETA of WMI Classify for 2025 Windows servers?
Update CMDB CI for all reclassificaion CIs in Zurich upgrade
Few of my Routers are configured as Voice Gateway and Switches, How to configure dedicated patterns??As the manual reclassification of OIDs added to SNMP classification failed in the upgrade.Will change of class name from Routers to Voicegateway and ...
Resolved! CSA exam
I'll be giving my CSA exam this week, I've prepared well enough, I've gone through so many CSA dumps as well and practice so many mcq's, I also have some hands on experience working with servicenow.Any suggestion or any tips for my exam or any area w...
CSA question
A new employee joins the IT deployment and needs to perform work assigned to Network and Hardware groups. How would you set up their access?A. Add User Account to IT KnowledgebaseB. Add User Account to ACLC. Add User Account to Hardware groupD. Add U...
Delta Exam
Hi everyone,I took my CSA exam this sunday (01-11-2026) and on my badge it's saying that is at risk. Do i need to take the delta exam too?
TASK 4 - Assessment simulator task 4: Create a Visual Task Board (VTB) ISSUE
I completed the tasks as specified, but after I press the Validate Task button I receive the following 2 errors:Did you rename a lane to 'In Progress'?Were you able to add the 7 'In Progress' Incidents to the 'In Progress' Lane?However, both are tru...
Data Certification-Make "Optional comment for checked elements" mandatory for failed elements
Hi, I know it may not be a good idea to play around with OOTB functionality.However , would to know if there is a way where I can alert user to fill in "comments" without fail for the failed certification elements.Looked at the different UI Macros a...
