Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More

Training and Certifications forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Lift Off Knowledge Challenge Issue

Hello Team , I hope you are doing well.I have received the email as selected as winner for phase 1  I have not yet received the winner declaration email. I have been closely monitoring my inbox (including spam/junk folders), but there has been no com...

Anuja9 by Tera Contributor
  • 1716 Views
  • 9 replies
  • 2 helpfuls

Resolved! PDI issue

Hello everyone,I’m currently facing an issue with Personal Developer Instances (PDI) on Now Learning.I no longer have the button to request or renew a PDI in order to continue my courses.It appears that I have used all available renewal/extension opt...

fatiha12 by Tera Contributor
  • 2663 Views
  • 9 replies
  • 3 helpfuls

Lost MFA device

I am trying to login to ServiceNow University to link my personal account with company account to write the delta cert but I lost the MFA account associated to it. How can I reset ?

Niha2 by Tera Contributor
  • 561 Views
  • 2 replies
  • 0 helpfuls

Resolved! Servicenow University Account Merge

I have 2 account one is with my personal Id, and one is with my company ID for ServiceNow University and I have points in both the accounts and I have completed courses and certifications on both so how can I combine and which one you suggest keeping...

Victor29 by Tera Contributor
  • 2235 Views
  • 4 replies
  • 2 helpfuls

Cannot access ServiceNow University

I am unable to access ServiceNow University.  I recently (end of June) changed my user id in ServiceNow.  I can access Developer, Community, and ServiceNow documentation.  The screen keeps refreshing and says unauthorized.  I need help from ServiceNo...

On-Demand Course progress stuck

Hi All, For last 3 days, the learning progress keep getting stuck even I had finish the training courses. Does anyone had came across this and share how to resolve it?The three courses I found having the same problem are:1. How Do AI Agents Learn and...

jackps by Tera Contributor
  • 1237 Views
  • 4 replies
  • 0 helpfuls

Resolved! Clarification Needed on Prerequisites for CIS–Data Foundations (CMDB & CSDM) Certification

Hello Team,I am planning to take the Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS‑DF) exam. I have already completed the “Configuration Management Database (CMDB) Fundamentals” course, and my Now Learning portal is curr...

lakshmi98se by Tera Contributor
  • 5042 Views
  • 4 replies
  • 3 helpfuls