Do I need Voucher for exam

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Gemma4
Mega Sage

‎01-13-2024 01:51 PM

Hi Everyone,

I am trying to schedule the admin certificate course and it is requiring a voucher code. I took the course over a year ago and don't have my voucher code. Plus, I am assuming it expired after 6 months. Does anyone know how I can just purchase the course without a code? 

thanks so much!

Gemma

 

 

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Simon Hendery
Mega Patron
Mega Patron

‎12-09-2024 07:43 PM

Hi @jemcconnell 

 

I beleive this is a known issue when people who have an expired voucher on their account take the course again. The only way to resolve this is to open a case through Now Learning (click the 'help center' tab).

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Gemma4
Mega Sage
In response to Simon Hendery

‎12-12-2024 10:08 AM

Correct @jemcconnell I had to open a case and received help to take the course. Sorry for the late reply.

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jemcconnell
Tera Contributor

‎12-11-2024 09:16 AM

@SimsimK   Thank you!  I was able to resolve the issue.  

 

This is a great use case to have solved, no?

 

-john

 

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