On-Call Scheduling auto population of assigned to field
I want the incident to get automatically assigned to the person whose is currently active as per the on call schedule? can anyone help me with the business rules?
Forum Posts
Resolved! Unable to call script include from client script
Requirement--- for sev1 and sev2 incidents, when you select the value in preliminary caused by business segment (i.e nothing but company value) if the selected value has sev1 true for sev1 incident then problem assigned to filed should get mandator...
Is there a ServiceNow Foundations certification?
Is there a ServiceNow Foundations certification? I see the cert for Administrator but is there something for the foundation.
Hands-on Lab
Hello,I am new to ServiceNow and was looking at different options of training for myself.Very impressed with the online introduction course, demo portal, wiki documentation and the youtube channel.I think there is enough material already available to...
Resolved! service-now admin ppt
Can anyone please help me with service-now admin PPT. I want to give exam.
How to make report's filter read only?
How to make report's filter read only?
rate cards
Hi All,Im a starter.i have started using service now.i wanna know,how these rate cards are used?one of my colleague is working on Licensing management.she provides the total cost for a tool,which is a general multiplicationbase cost * no of unitshow ...
ServiceNow Certification Logos
I can't imagine this being the first time anyone's ever asked this question, but couldn't find it anywhere on the boards.Does anyone have any high resolution ServiceNow Certified logos?I'm specifically looking at the ServiceNow Certified System Admin...
Creating a loop and incrementing dates
I'm trying to take a start and stop date from a record, get the difference (in days) then loop a bit of code until the loop matches the difference.Problem i'm having is getting the loop to run and getting the date to increment.Any suggestions? var st...
Resolved! can someone explain the difference service catalog request , catalog items and tasks?
I find it tough to understand the requests,items and tasks when I open under the open records.
How to restrict End User from Modifying fields on Incident Form via mobile view ??
Hello All, I am facing issues in restricting user from modifying Incident record data via Mobile view for ESS User. Right Now ESS user is able to modify the fields on the Incident form.Is there any way via which we can restrict him that he will no...
how to set due date based on date variable on catalog item?
I have a date variable on a request item ( start date of new hire ). I would like the due date of the item to be updated when this field is populated. Any ideas on scripting or how I could accomplish this? I basically want this item complete by the t...
Resolved! VTB? How to change an existing Flexible Board into a Guided Board?
VTB? Visual Task BoardsHow to change an existing Flexible Board into a Guided Board?With out re-creating.How do I do this?
How do i receive CEUs or PDUs for attending Knowledge 14 or Service Now Classroom or Online Training
How do i receive CEUs or PDUs for attending Knowledge 14 or Service Now Classroom or Online Training
Resolved! Certified Developer exam blueprint?
So I've got myself registered to take the Developer exam this year at K15, however, I have no clue as to the depth and range that the exam will cover. SN provides a blueprint of what to focus on for the Admin exam but, what's the scope of the Develop...
