Exam Rescheduling

[MrigankaSeC]

I've scheduled my current exam on 15th November 2025 on webessor, however, since the new platform for scheduling exams is coming up, I'm, unable to reschedule the exam to a future date, please assist on how the same is to be done .

[Trupti94]

There is KB article published, which contains all FQA's related to this transition

Please go through below link-

Transitioning from Webassessor to Pearson VUE FAQ 

[SupriyaWaghmode]

Hello @MrigankaSeC ,

There is transition scheduled for web assessor so after  Monday, November 17, 2025.  , you can able register  new exam. 
Please check the following link for your information https://learning.servicenow.com/lxp/en/credentials/transitioning-from-webassessor-to-pearson-vue-faq...

Please mark "Accepted as solution" if resolves your question & mark  "Helpful" to understand the issue.

Thanks & Regards ,

Supriya Waghmode |ServiceNow Consultant

www.linkedin.com/in/supriya-waghmode

[MrigankaSeC]

So, If i don't appear for the exam scheduled on 15th November, will the exam voucher not still remain , or will it be flushed?

[Bhuvan · Accepted solution]

@MrigankaSeC 

Since you have long enough time left for the exam, I would recommend to create a support case with Now Learning Help Center from below link and request guidance from ServiceNow team

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan