Flow Designer: create a flow course - Rejected request goes to assigned instead of rejected?

jeremyduffy
Kilo Guru

jeremyduffy_2-1744296843055.png

In this flow, I can see that it's testing whether the issue was approved or not and it makes sense that under the "state=approved" branch, it changes the state of the record to "approved". But under the "Approval == Rejected" branch, it sets the status to "Assigned". Why? Is that a bug or is that something you do to rejected requests?

 

1 REPLY 1

Uncle Rob
Kilo Patron

Can you pop open Node5 and drop a screenshot?
Thing is... you're looking at the manually entered flavor text.  You can write ANYTHING there.
What matters is the content of the node.

If the node is indeed setting "monitor record" to assigned you've got 2 strong possibilities
1)  "That's actually how its supposed to work" - ask for clarity from the team who owns this process.
2)  It was simply built wrong.  People make mistakes in their flow all the time.  This might be one of them.