RITM approval affects other approvals

[Elias Moser]

In my case, ive got a RITM which is always "approved" and grants people a certain access. However since people can request even more additional access, there could be approvals sent to the corresponding group.

As soon as one of those approvals was decided, it should nor affect the RITM or any approvals since im handling the logic within my flow, however this is not the case.

As soon as one group approval related to this RITM was accepted or rejected, it sets all the other approvals related to tge RITM to "No Longer Required".

How can i solve this without having to link any other record than the RITM itsself or go deep into the system to change predefined script includes or business rules? 

[J Siva]

Hi @Elias Moser 

Parallel approval cannot be achieved using a single flow. But you can achieve this in different ways like scripting or having parent and child catalog items along with the corresponding flows.

Below is the community response I provided for a similar requirement. PFB

https://www.servicenow.com/community/developer-forum/servicenow-flow-designer-approvals/m-p/3207671/...

Hope this helps.
Regards,
Siva

[Elias Moser]

Hey @J Siva 

Thanks for your solution!

I will keep looking for a bit cleaner solution and in case i couldnt find anything ill get to your solution.

[J Siva]

Sure.