form or table in snow VA
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11-13-2023 01:27 AM
Hi,
I want to know is there any way in SNOW virtual agent bot, where we can display questions to a customer in a form or in a table view like customer's name, phone, age etc. instead of asking each question one by one.
If yes, can we create the form/table in virtual agent designer itself ? Or, can we use the form/table which we created somewhere else in VA designer?
Please help me with the steps. We need to implement a similar kind of approach in our bot where we need to collect multiple information from customer at a time.
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11-13-2023 04:40 AM
HI @Luthfa u
Its not SNOW .. Its SN or ServiceNow.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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09-06-2024 09:34 AM
I want to know is there any way in SNOW virtual agent bot, where we can display questions to a customer in a form or in a table view like customer's name, phone, age etc. instead of asking each question one by one.