form or table in snow VA

Luthfa u
Tera Contributor

Hi,

 I want to know is there any way in SNOW virtual agent bot, where we can display questions to a customer  in a form or in a table view like customer's name, phone, age etc. instead of asking each question one by one. 

 

If yes, can we create the form/table in virtual agent designer itself ? Or, can we use the form/table which we created somewhere else in VA designer? 

 

Please help me with the steps. We need to implement a similar kind of approach in our bot where we need to collect multiple information from customer at a time.

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

HI @Luthfa u 

 

Its not SNOW .. Its SN or ServiceNow.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

 I want to know is there any way in SNOW virtual agent bot, where we can display questions to a customer  in a form or in a table view like customer's name, phone, age etc. instead of asking each question one by one.