Getting error message Candidate is not associated with voucher .

[Santosh69]

I can't book the CSA exam slot with my Voucher code

 My Now learning login email address is santosh.chilkuri@gmail.com
And webassessor email address is santoshnani29@gmail.com

I already received the voucher code to my email address santosh.chilkuri@gmail.com
But while logged into webassessor with this email address santoshnani29@gmail.com and while trying to book the csa exam slot its says error message as "the candidate is not associated with this voucher . You're now learning and webassessor accounts must need to be mapped correctly in now learning.

Please map my now learning account with my webassessor email address santoshnani29@gmail.com so that I will book a slot for the CSA exam with the free voucher.

Thanks,

Santosh.

[Ankur Bawiskar]

Hi,

Did you link your webassessor account in now learning portal?

Here is a link for your help

Sync Webassessor Certs to Nowlearning Portal Profile

Regards
Ankur

[Santosh69]

Hi Ankur,

Yes I linked my webassessor account in now learning portal.  But my now learning login email address and webassessor email address is different.

My now learning login email address :-  santosh.chilkuri@gmail.com

My webassessor email address :-  santoshnani29@gmail.com

[Dr Atul G- LNG]

That is fine @Santosh69 , I have same , Now learning is different and Webassessor is different.

In case any issue, let me know.

[priya110]

Hi Santhosh,

 I am having the same issue , did you manage to get it resolved. My now learning is my compnay email address and and webassesor email is my personal email address.

Kindly let me know if you have found an solution.

Thanks