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How do I complete lab 1.1 for ServiceNow Administration Fundamentals course

jeremyduffy
Kilo Guru

When I first loaded the page, I saw nothing, so I logged back in and this pic showed up:

 

jeremyduffy_0-1738269966394.png

 

But that's all I see. There's no download or link of any kind. Nothing that suggests where I'm supposed to get these "class resources". Am I supposed to do something here or is the first test to realize we're being punked and move on?

 

1 ACCEPTED SOLUTION

jeremyduffy
Kilo Guru

Apparently, this pic is a reference to a page in the "ebook" which is accessed via instructions from an email that is sent (but not referenced in the course). If you check your email, there should be instructions. There's additionally an "eBook Help" tab in the course outline in the right, though the first several times I clicked that, there was no content on the right side (though it did eventually show up after 20 minutes or so).

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21 REPLIES 21

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @jeremyduffy 

 

For this, did you get the lab instance? If yes the login in lab instance, go to Self - service --> knowledge and there you will get the resources to download. 

 

Please check in ebook, you will get the instructions as well.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I have the lab instance. I do see the course resources in the Knowledge area, but shouldn't there be some instruction indicating such? For example, you mention the ebook, but I don't have that. When I click on eBook Help, there are instance controls at the top of the page, but then nothing after (it's blank). 

 

Also, when I try to click the link to download the resources, it says the link has expired.

Agree there must be instruction and i am sure it should be there.  If you get the resources now you can download and start the labs .. mate.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I cannot get the lab resources. The link says it's expired.

jeremyduffy_0-1738271917762.png

And when you click the link: 

 

jeremyduffy_1-1738271936184.png