How do I complete lab 1.1 for ServiceNow Administration Fundamentals course

jeremyduffy · ‎01-30-2025

When I first loaded the page, I saw nothing, so I logged back in and this pic showed up:

But that's all I see. There's no download or link of any kind. Nothing that suggests where I'm supposed to get these "class resources". Am I supposed to do something here or is the first test to realize we're being punked and move on?

jeremyduffy · ‎01-30-2025

Apparently, this pic is a reference to a page in the "ebook" which is accessed via instructions from an email that is sent (but not referenced in the course). If you check your email, there should be instructions. There's additionally an "eBook Help" tab in the course outline in the right, though the first several times I clicked that, there was no content on the right side (though it did eventually show up after 20 minutes or so).

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Dr Atul G- LNG · ‎01-30-2025

Try this: https://servicenow.sharepoint.com/sites/CDevExternal/ExtInstructorShare/Forms/AllItems.aspx?id=%2Fsi...

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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jeremyduffy · ‎01-30-2025

It says "<my email address> can't be found in the servicenow.sharepoint.com directory. Please try again later, while we try to automatically fix this for you."

Dr Atul G- LNG · ‎01-30-2025

Hi @jeremyduffy

I can access

logging with id, might be new browser which you use for training.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Dr Atul G- LNG · ‎01-30-2025

Here is an alternate link to the course material.

https://learning.servicenow.com/lxp/en/on-demand-training-and-content/snaf-servicenow-administration...

https://nowlearning.servicenow.com/lxp/en/on-demand-training-and-content/snaf-servicenow-administrat...

Direct link - https://nowlearning.servicenow.com/sys_attachment.do?sys_id=2cf9c898c3bf46145922751ce00131b2

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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jeremyduffy · ‎01-30-2025

Those files don't appear to be relevant to my class. I'm currently on this lab which is not represented in any of those files: