How much time will it take to link Webassessor and now learning Account?

[Mayuri Khairnar]

Its been almost 5 days since I raised the case regarding linking my Webassessor account to Now learning account still no response received from Service Now. As I have completed the exam prerequisites too and received the voucher to book an CSA Exam but unable to use it. Is there any other way to contact them regarding this issue?

[Ankur Bawiskar]

Hi,

did you try raising Case from now learning portal?

Regards
Ankur

[Mark Roethof]

Hi there,

Contacting ServiceNow through a Now Learning case is the only way to go. Some people might mention to email, though that will automatically create a Now Learning case... which you already did.

It is a known thing that responses on Now Learning cases can take days or even weeks unfortunately 😞

[Mayuri Khairnar]

yes, I have raised the case through Now Learning Portal only.

[Ankur Bawiskar]

then try to post a comment asking for latest update.

That's the only way.