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how to configure the windows os servers pattern to classify windows 2025 server in sndiscovery

lekqa86
Tera Contributor
 
1 REPLY 1

pankaj_f_joshi
Tera Contributor

Hi @lekqa86,

 

To make sure Windows Server 2025 is classified correctly in Discovery, you need to adjust the Windows OS - Servers pattern. Here’s how I would do it:

  1. First, run Discovery on a Windows 2025 server and check what values come back from WMI. Pay attention to the Caption, Version, and BuildNumber. For example, you might see something like:
    • Caption: Microsoft Windows Server 2025 Datacenter
    • Version: 10.0.25398
    • BuildNumber: 25398
  2. Go to Discovery Patterns > Windows OS - Servers in ServiceNow.
  3. In the pattern’s Classification section, add a new condition so Discovery knows how to recognize Windows Server 2025. For example:
    • Caption contains:Windows Server 2025
    • OR Version starts with : 10.0.253
  4. Map that classification so it creates or updates the correct CI class (cmdb_ci_win_server). If you want to track it separately, you can even create a sub-classification called “Windows Server 2025.”
  5. Run Discovery again on the Windows 2025 box to test your changes and make sure the CI gets created/updated with the right OS details.
  6. Finally, as a best practice, don’t change the out-of-the-box pattern directly. Instead, create an extension pattern or duplicate the classification rule. This way, your changes won’t get overwritten during upgrades.