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Discovery Fundamentals On Demand - Unable to complete task - validate MID server

Terje Nilima Mo
Tera Expert

I am taking the Discovery Fundamentals On Demand course, and I am failing the task "Validate mid server".

 

When opening the MID Servers it says that the assigned MID server is down and not validated.

If I attempt to validate it, it says "validating" forever.

I am not able to RDP into the assigned MID server because 'learner' does not work with the provided password.

 

I have asked the automation to create a new instance, but this has the same issues; no valid MID server and not able to RDP into the server that should be running it to see if I can fix it.

 

I am therefore unable to complete this step, and without a functioning MID server the rest of the course is moot.

 

How to fix?

 

1 ACCEPTED SOLUTION

Terje Nilima Mo
Tera Expert

Well, today is a new day, and after waking the instance from hibernation I was able to RDP into the MID server using the same user name and password as I did yesterday.


Also after waking from hibernation the MID server was showing as "Up" albeit not validated. Clicking Validate did successfully validate the MID server.

So I guess the solution was to let the session go into hibernation and waking it again. Not the most intuitive or best user experience.

View solution in original post

12 REPLIES 12

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Terje Nilima Mo 

 

Try cache clear and do the activity again.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Thank you for your reply.

I am not sure how clearing the cache will make the MID server status go to Up and become validated, but I attempted this, and this did not change anything.

 

Hi @Terje Nilima Mo 

 

RDP will not work on Lab instances. Generally, the MID Server should be up and running—please validate this after a few minutes. If the issue persists, it's better to log a Now Learning case or try the same instruction steps again.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hello.

The MID server appears to be online, but it is not accepting the credentials I provide when I attempt to RDP into it.