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09-15-2025 04:54 AM
I am taking the Discovery Fundamentals On Demand course, and I am failing the task "Validate mid server".
When opening the MID Servers it says that the assigned MID server is down and not validated.
If I attempt to validate it, it says "validating" forever.
I am not able to RDP into the assigned MID server because 'learner' does not work with the provided password.
I have asked the automation to create a new instance, but this has the same issues; no valid MID server and not able to RDP into the server that should be running it to see if I can fix it.
I am therefore unable to complete this step, and without a functioning MID server the rest of the course is moot.
How to fix?
Solved! Go to Solution.
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09-15-2025 11:27 PM
Well, today is a new day, and after waking the instance from hibernation I was able to RDP into the MID server using the same user name and password as I did yesterday.
Also after waking from hibernation the MID server was showing as "Up" albeit not validated. Clicking Validate did successfully validate the MID server.
So I guess the solution was to let the session go into hibernation and waking it again. Not the most intuitive or best user experience.
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09-15-2025 04:55 AM
Try cache clear and do the activity again.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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09-15-2025 05:35 AM
Thank you for your reply.
I am not sure how clearing the cache will make the MID server status go to Up and become validated, but I attempted this, and this did not change anything.
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09-15-2025 05:39 AM
RDP will not work on Lab instances. Generally, the MID Server should be up and running—please validate this after a few minutes. If the issue persists, it's better to log a Now Learning case or try the same instruction steps again.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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09-15-2025 10:21 PM
Hello.
The MID server appears to be online, but it is not accepting the credentials I provide when I attempt to RDP into it.
