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‎01-03-2024 03:12 AM
We got a scenario where we have to move the companies(core_company) to accounts(customer_account). I don't want to recreate the records again as customer as we need same sys id's to be maintained.
Solved! Go to Solution.
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‎01-03-2024 03:25 AM
https://www.servicenow.com/community/csm-forum/convert-companies-to-accounts/m-p/421745/page/2
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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‎01-03-2024 03:15 AM
Have a look here
Credit @Anurag Tripathi
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎01-03-2024 03:22 AM
Hi @Dr Atul G- LNG,
I appreciate for the quick reply 🙂
I'm looking to move the entire data to child table but in the link you have shared is showing how to copy data and differentiate data using some custom field.
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‎01-03-2024 03:25 AM
https://www.servicenow.com/community/csm-forum/convert-companies-to-accounts/m-p/421745/page/2
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎01-03-2024 06:29 AM
Thank you for the solution. If we just change the class to 'account' from 'company', it'll automatically move to customer_account table. This is as similar as CMDB class change.