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Resolved! Vancouver Ebook

I enrolled in class for CSA after the release of Vancouver.   But my ebook is for Tokyo.  Is there a way to get the new Vancouver release, or is there someone to contact to figure out why I received Tokyo instead of Vancouver. ThanksMarvin

ServiceNow Administrator Certification lost

Hi, I got a ServiceNow certification on a previous ServiceNow version (I think it was Istanbul), but lost the link to my profile because I changed my email address.  How do I get that certification reinstated against my new email address and ServiceN...

GKD1 by Tera Contributor
  • 470 Views
  • 4 replies
  • 2 helpfuls

CSA to Business Process Analyst

Hello,I am looking for guidance on how to transition from a System Admin to a Business Process Analyst role.I have the following certs: CSA, CIS-SAM (working on CIS-ITSM). My previous experience has been in a system admin role. It was a large organiz...

Community Alums by Community Alums  
  • 1135 Views
  • 1 replies
  • 0 helpfuls

CSA exam

Hello Everyone, I have completed the servicenow fundamentals training  in the now learning platform on san diego release a while ago, but I couldn't take the CSA exam due to some personal reasons. Now, I bought the voucher for CSA for the Vancouver r...

N_9 by Tera Contributor
  • 437 Views
  • 3 replies
  • 1 helpfuls