Application Developer Core Skills Micro-Certification Suite
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01-02-2025 05:39 PM
So I worked through the trainings and micro-certs listed on this page in order to get my "Application Developer Core Skills Micro-Certification Suite." This included the following four micro-certs:
- Flow Designer
- Integration Hub
- UI Builder
- Automated Test Framework
Then I noticed that underneath the graphic for the suite certification, it reads, "Suite Certification - Application Developer Core Skills Micro," which includes all the same words, but in a different order. So I clicked on that graphic, and it took me to this other page, which says I need the following five micro-certs to get the suite certification:
- Citizen Developer Application Creator
- Application Developer Process Creator
- Application Developer User Interface Creator
- Flow Designer
- Virtual Agent
(Only the Flow Designer micro-cert is common between the two lists.)
My question is, both pages tell me that I have completed the suite certification, but only one of the two can be correct, correct?
And I just now noticed that the list of five on the second page doesn't even match the tiles below it. According to the tiles, what is needed for the "Suite Certification - Application Developer Core Skills Micro" are the following:
- UI Builder
- Flow Designer
- Application Developer Process Creator
- Introduction to App Engine Studio
- Virtual Agent
So my question evolves to, only one of the three lists of micro-certs can be correct, correct? I suppose if I want to cover all my bases with regard to the suite certification, I should go pick up Citizen Developer Application Creator, Application Developer Process Creator, Application Developer User Interface Creator, Introduction to App Engine Studio, and Virtual Agent. Just to make sure I have all nine micro-certs listed across these three different paths.
I guess... Now Learning needs another editor? I'm sure these pages and lists are all pulled from a database and built on the fly, so I suppose there are (accidentally) two entries for the "Suite Certification - Application Developer Core Skills Micro" with different names and descriptions (but why list the micro-certs in the descriptions when they'll be shown in tile form right beneath?), and then different paths to completion of the same single suite certification. The editors do a fine job, in general (the occasional typo in learning materials can be ignored, but is there a way to report them?), the mess above just caught my eye.

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01-02-2025 06:57 PM
@DaveW2 Good catch, I recommend raising a case with Now Learning support team using the Help Center link on Now Learning portal. You can also share the same details at training@servicenow.com.
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01-03-2025 01:03 AM
Hi @DaveW2
Agree with @Sandeep Rajput , Now learning case is better here and team will guide you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-03-2025 06:55 AM
@Sandeep Rajput and @Dr Atul G- LNG, I have submitted a case. despite my last interaction with the system leaving a bad taste in my mouth (I could not get through a lab, and got back a form letter saying, essentially, "there's nothing we can do, try validating anyway"). We'll see what happens. I also added the following to the case:
...And I realized a few minutes ago that the graphic shown on both the above pages doesn't (itself) say anything about suite certification, it says, "Micro-Cert Application Dev Core Skills." The tile under "My Achievements," underneath that same graphic, reads "Suite Certification - Application Developer Core Skills Micro," though. So, is it another Micro-Cert, or is it a Suite Certification?
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01-03-2025 06:57 AM
Hi @DaveW2
I think it is just another micro.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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