- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Saturday
After I log in to my account, I can't access the ServiceNow University homepage. It's either a blank page, an "Oops" dialog box with Arabic in it, or it tells me I can't use my account ID. I've attached different things I see after trying to log in, and I don't know what else to do. I also tried clearing my cache and accessing it in incognito mode, but nothing worked.
P.S. - I've tried logging in on both my work and personal laptop. Still doesn't work.
@Jim Poisson
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Saturday
Hi @JustinAguda
- It could be backend localization glitch - Use Incognito/InPrivate Mode of browser to bypass stored credentials.
- Try to login URL - https://signon.service-now.com/sso -> Click on ServiceNow University icon to open your account
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Monday
The login URL you provided worked for me. I find it weird that I can only log in via a specific URL rather than through SNOW University. Thank you, Tanushree.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday
Hi @JustinAguda,
Email your issue at web_support@servicenow.com
I got the same issue resolved in 4-5 days, few months back after emailing all the details.
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards,
Ehab Pilloor
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Monday
@JustinAguda DM me the email of the account you're trying to use and I can see if there is anything I can assist with.
