In-progress Now Learning course, expired eBook

SJO · ‎03-28-2025

I had to pause my Admin Fundamentals course for several months due to project demands.. Now I'm completing the course but the eBook has expired (the eBook steps through the labs where the course does not, so it is quite useful). If I un-enroll in the course and restart as new, can I get a new eBook with the "new" course?

Dr Atul G- LNG · ‎03-28-2025

Hi @SJO

The chances of getting an ebook are slim. If you're doing CSA, you might get one, but for other courses, ServiceNow has stopped providing ebooks. For clarity, try logging a case with the Now Learning team."

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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View solution in original post

Dr Atul G- LNG · ‎03-28-2025

Hi @SJO

The chances of getting an ebook are slim. If you're doing CSA, you might get one, but for other courses, ServiceNow has stopped providing ebooks. For clarity, try logging a case with the Now Learning team."

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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JC Moller · ‎03-28-2025

The Learning portal's Help center has some links for the materials. Here is one set of files to download. Check Help center for more.

"Download Class Resources for Lab 1.1 on ServiceNow Administration Fundamentals on-demand"
https://learning.servicenow.com/lxp/en/on-demand-training-and-content/class-resources-for-labs-on-se...

- Jan