Instance Staus turminated

jihyungkim · 3 weeks ago

I still have Task 09 to 13 to go but when I turminated Task 09 to redo it it said mine is turminated.

I did not know there was the limit number of Lab Instance.

Does this mean i can't complete CMDB Health Micro-Certification Simulator (Yokohama)?

Thanks.

Ankith Sharma · 3 weeks ago

Hi @jihyungkim

I faced the same issue as well. I raised a support ticket and was able to get my instance restored, so I’d recommend submitting a ticket to recover your instance.

Also, regarding your question about re-enrolling: your lab completion percentage would remain unchanged since your validations have already been completed.

If you found this useful, feel free to mark it as Accept as Solution and Helpful. It makes my day (and helps others too 😉).

Regards,
- Ankit
LinkedIn: https://www.linkedin.com/in/sharmaankith/

View solution in original post

Ankith Sharma · 3 weeks ago

Hi @jihyungkim

I faced the same issue as well. I raised a support ticket and was able to get my instance restored, so I’d recommend submitting a ticket to recover your instance.

Also, regarding your question about re-enrolling: your lab completion percentage would remain unchanged since your validations have already been completed.

If you found this useful, feel free to mark it as Accept as Solution and Helpful. It makes my day (and helps others too 😉).

Regards,
- Ankit
LinkedIn: https://www.linkedin.com/in/sharmaankith/

jihyungkim · 3 weeks ago

Hi @Ankith Sharma,

Ok it sounds like great news! Thanks for your useful informaiton. I am going to submit the ticket to recover my instance.

Ok I see. It is good thing to know. Thanks.

Sure thing. I will do that.

Regards,
Chihyong Kim