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06-08-2024 10:16 AM
Hello
I passed Virtual Agent, Predictive Intelligence and Performance Analytics micro-certification. If i go and take the ITSM exam, and pass the exam. Do i get (ITSM) Professional Suite Certification? Thanks
Solved! Go to Solution.
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06-08-2024
03:37 PM
- last edited on
02-18-2025
10:54 AM
by
Steph Morillo
Hi @SnowDevOps ,
Once you take the ITSM exam, you need to complete all the necessary trainings and micro-certifications-
Note- you can skip the optional courses
Once you complete all these you should earn a professional suite certificate.
Link to the path-
If my response has resolved your query, please consider giving it a thumbs up and marking it as the correct answer!
Thanks & Regards,
Sanjay Kumar
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06-08-2024 10:23 AM
Hi @SnowDevOps
Did you completed the ITSM Training , which is important for the exam. ITSM mainly cover
Foundation Data
Knowledge
CMDB / CSDM
Incident
Change
Problem
Release and
Bit of SPM and Now create.
The exam will be from these topics only .
I had playlist on channel if you want to learn ITSM. But for exam you need to complete the ITSM Training from Now learning only.
If you are doing self funded, it will cost you approx $1000 for training and Exam.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-08-2024 10:48 AM
I completed the fundamental & implementation courses from NowLearning. My company is a partner with ServiceNow. I don't pay anything for training & vouchers.
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06-08-2024 10:51 AM
Perfect mate, go ahead for exam. To clear exam
- Read ebook 2-3 times , word by word
- Do labs 2-3 times
- https://youtu.be/60KXCXXHW7M
Then you all set for exam. Good Luck mate.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-08-2024 11:05 AM
Hi @SnowDevOps
I'm adding Now assist for ITSM it will be helful
Mark it helpful and accept solution!! If this helps you to understand.