ITIL V3 and ITIL V4 comes under what type of certification?

[Aashish5]

Certifications: ITIL V3 and ITIL V4 comes under what type of certification?

Do we need to take these exams also parallel to CSA certification.

[Hemant Goldar]

Hi @Aashish5,

ITIL V3 and ITIL V4 are certifications related to IT Service Management. ITIL stands for Information Technology Infrastructure Library and is a framework that provides guidelines for IT Service Management.

CSA certification, on the other hand, is a certification related to a specific technology platform called ServiceNow, which is used for IT Service Management.

While it is not necessary to take ITIL exams parallel to CSA certification, having ITIL certification can be beneficial as it provides a good understanding of IT Service Management best practices and can help in implementing and using the ServiceNow platform effectively. However, it ultimately depends on your career goals and requirements.

I hope this helps!

Regards,

Hemant 

**Please mark the appropriate response as correct answer and helpful, This may help other community users to follow correct solution.**

[AndersBGS]

Hi @Aashish5 ,

ITIL is a framework and directly related to ServiceNow l. ServiceNow just utilize the framework in the IT service management application.

I would always recommend to take the ITIL certification alongside ServiceNow to enhance you skills resume.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders