ITSM Implementation Simulator (Paris) - Task 26 - Create a catalog item

[J_W_]

Just a FYI for the simulator creators and everyone who is trying to complete this.

On this final task, the first part of the instructions are to:

1. Create a new catalog item named Workshop Setup in the Consulting Practice catalog.

    A. Category = Workshops

    B. Flow = Service Catalog Item Request

However, selecting "Flow = Service Catalog Item Request " results in a validation error with error instructions which basically tell you to re-read the instructions.

After an hour of testing every single task in the catalog item, I changed the setup to:

     'Workflow = Service Catalog Item Request'

and it validated successfully.

Good luck!

[Justine Garcia1]

So this comment helped. 

espescially the 1st point. 

here is a screenshot of the configuration that got validated for me 

[Sruthi N]

Hi, 

Am I doing anything wrong here? It's keep on showing me 'Task validation failed'. Please help

I have tried changing 'Workshop Location' field to select box, reference also. Nothing is working

[BillMartin]

Hi,

Please check this out

https://community.servicenow.com/community?id=community_question&sys_id=2741afb21b0b2c5038739979b04bcbe9

[Amit Ahuja]

can someone help me with task 20, i am unable to validate the task 20 - change models

[BillMartin]

Hi, can you add more details on task 20?