ITSM Implementation Simulator (Paris) - Task 26 - Create a catalog item

J_W_
Mega Expert

Just a FYI for the simulator creators and everyone who is trying to complete this.

On this final task, the first part of the instructions are to:

1. Create a new catalog item named Workshop Setup in the Consulting Practice catalog.

    A. Category = Workshops

    B. Flow = Service Catalog Item Request

However, selecting "Flow = Service Catalog Item Request " results in a validation error with error instructions which basically tell you to re-read the instructions.

After an hour of testing every single task in the catalog item, I changed the setup to:

     'Workflow = Service Catalog Item Request'

and it validated successfully.

Good luck!

 

 

 

27 REPLIES 27

go to this link and follow the requirements 

Hi Amit,you can find my posted article here

 

Someone managed to help me, I did the same as it is asking in the instructions,

according to the images and even so it keeps giving this error

 

LuisPaulo1_0-1668804046699.png

 

 

LuisPaulo1_1-1668804076763.png

 

Hi @Luis Paulo1 ,

 

Were you able to fix this? Currently stuck in the same situation.