ITSM Implementation Simulator (Paris) - Task 26 - Create a catalog item

J_W_
Mega Expert

Just a FYI for the simulator creators and everyone who is trying to complete this.

On this final task, the first part of the instructions are to:

1. Create a new catalog item named Workshop Setup in the Consulting Practice catalog.

    A. Category = Workshops

    B. Flow = Service Catalog Item Request

However, selecting "Flow = Service Catalog Item Request " results in a validation error with error instructions which basically tell you to re-read the instructions.

After an hour of testing every single task in the catalog item, I changed the setup to:

     'Workflow = Service Catalog Item Request'

and it validated successfully.

Good luck!

 

 

 

27 REPLIES 27

Community Alums
Not applicable

I could successfully Validate the task,
By creating catalog and adding the categories in it
Below is the screen shot for the same

Priyankaagarwal_0-1692253776047.pngPriyankaagarwal_1-1692253792008.png

Please mark my answer as helpful if I have answered your query

BenLewis1
Tera Contributor

Check that the projector question type is set to Option not Choice

rubicastro
Tera Contributor

I had problems with the variables, here is where I fix

rubicastro_0-1749534913860.pngrubicastro_1-1749534938938.pngrubicastro_2-1749534990406.png