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3 weeks ago
Hello all,
While preparing for CSA, in some papers/dumps I see question which are outdated like reporting or connect chat etc..Should I ignore these questions for latest exam?
Thanks,
Zeba
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3 weeks ago - last edited 3 weeks ago
Hi @ZebaT ,
legacy question may not be asked as you are required to study the latest course version. If I'm not wrong report is moved to platform analytics and you have topic for same in the course. Also regarding samples/dumps always go for updated ones. if you r studying/practicing from Udemy, you can always select one which is latest updated by author, as some of material are not updated and old content.
Thanks and Regards,
Mohammed Zakir
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3 weeks ago - last edited 3 weeks ago
Hi @ZebaT,
I’d recommend not ignoring them yet. I’ve been part of a CSA ans CAD study group recently, and as of 3rd December we still saw a few of those “older” topics appear in the exam. They’re not the majority, but they do come up occasionally, so it’s better to stay familiar with them.
Good luck with your prep!
If you found this useful, please mark it as Helpful and Accepted. This action benefits both the community and me.
- Ankit
LinkedIn: https://www.linkedin.com/in/sharmaankith/
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3 weeks ago
Hi there @ZebaT
Yes — you can safely ignore those outdated questions. The current CSA exam no longer covers older features like Connect Chat, legacy reporting UI, or deprecated modules. ServiceNow updates the CSA blueprint regularly, and anything not listed in the official exam blueprint won’t appear on the test.
Focus instead on what’s actually included now: tables, forms, lists, user administration, CMDB basics, Flow Designer, Service Catalog, Platform UI, data management, and general platform configuration. check the eam blueprint for more clarity
Kind Regards,
Mohamed Azarudeen Z
Developer @ KPMG
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3 weeks ago
Hi @ZebaT
i will not say Ignore them but make sure they if these terms are in CSA training or ebook please go through the same
i will not recommend to follow dumps or any practice paper as they are old design and having wrong answers too.
follow ebook and labs, that is key to get CSA done
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
Hi @ZebaT ,
Exactly one of the reasons why you shouldn't trust anything else than the official learning material.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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3 weeks ago
Hi @ZebaT
i will not say Ignore them but make sure they if these terms are in CSA training or ebook please go through the same
i will not recommend to follow dumps or any practice paper as they are old design and having wrong answers too.
follow ebook and labs, that is key to get CSA done
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
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3 weeks ago
Hi @ZebaT ,
Exactly one of the reasons why you shouldn't trust anything else than the official learning material.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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3 weeks ago
I will recommend not to rely on any dumps.
Please use only now learning course and if you have hands-on experience on platform then you should be able to clear the exam
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader