List and Filter Task

BankoleA
Giga Contributor

‎10-20-2024 01:31 PM

Hello,

So I got to this stage but my interface does not contain the category section where I can set it to software. I had to use the list controls to Select the Priority column to sort the list so that 1-Critical incidents and, for State I had to use list controls to change 1-Critical incidents to State to In Progress. I had no list editors in my UI, Can you please help and thank you in advance.

8. Locate INC0000055 and set the Category to Software.

Screenshot (175).png

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Nikhil Bajaj9
Tera Sage
Tera Sage

‎10-22-2024 03:23 AM - edited ‎10-22-2024 03:25 AM

Hi Bankole,

 

Please click on the the icon Personalize list to bring the columns you want on your UI. [Category, State etc]

 

NikhilBajaj9_0-1729592575859.png

NikhilBajaj9_1-1729592652738.png

Once you have the columns you can search your incident and by double clicking on the state value, you can edit it,

 

Regards,

Nikhil Bajaj

 

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Regards,
Nikhil Bajaj

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