Lists and Filters Lesson

[MichaelM3556617]

Hello, 

I'm having issues with the Lists and Filters Lesson validating. 

Attached is what I see. To my knowledge, I followed the steps. I'm unsure what the issue is.

[MohamedZ]

Hi @MichaelM3556617 

is it mentioned to do activity on this incident view: self service ? can you cross check

Regards,

Mohammed Zakir

[MichaelM3556617]

I believe so, it looks like Step 8 in the Task Instructions (uploaded in my reply).

[GlideFather]

Hi @MichaelM3556617,

according to the screenshot you are impersonating (sys admin), and perhaps it might be required to be done from platform user, i don't remember it and you didn't share the requirements.

Ensure that you made the actions with the correct user account

[MichaelM3556617]

I changed the platform user, here's what it looks like now. Still not working : /