Micro-certification Performance analytics

Socrate
Tera Contributor

‎03-06-2023 04:01 AM

Hello everyone, I have a sticking point on the Performance analytics micro-certification simulator. I filled it to 80% and I have 20% left, here are the blocking points. Can someone please help me?

 

Look :

 Modify and Share the Incident Management Dashboard - Failed

  1. Set the Incident Management dashboard owner to Beth Anglin. 
  2. Click into the Open incidents widget on the Incident Overview tab to open the Analytics Hub.
  3. Create a new global target at 180 with a start date of approximately 3 months ago. 
  4. Return to the dashboard and modify the Open incidents widget as follows:
    • Enable Show target in the Display Settings section.
  5. Verify that the dashboard displays the new Target as shown

 

Configure Widget Filtering

As you can see, the dashboard filters you added in the previous step do not seem to work. Perform the necessary configuration on the Number of Open Changes widget on the Change Overview tab as follows:

  • Enable this widget to follow the dashboard filter.
  • Configure the widget to display separate trends for multiple elements.

 

Thank you

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21 REPLIES 21

shahebaz4
Tera Contributor

‎04-14-2023 03:00 AM - edited ‎04-14-2023 03:37 AM

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jyoti thakur
Tera Contributor

‎09-10-2023 10:00 AM

jyotithakur_0-1694365152292.png

Please help i am not able to completed this even after trying multiple times 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to jyoti thakur

‎09-11-2023 02:07 AM

Hi @jyoti thakur  

 

Greetings!!

 

Don't get panic here.

 

1. Please complete rest of lab exercises, that will give you confidence.

2. For this one, it is tough to write every thing here, we can connect 1-1 if you okay. Or give a last try with step by step read and do. I am sure you can do it easily.

 

Click on these error which help you to check the steps you missed out or doing wrong.

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Dr. Atul G. - Learn N Grow Together
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Nivedita Patil
Mega Sage
Mega Sage
In response to jyoti thakur

‎09-11-2023 08:03 AM

Hi @jyoti thakur  ,

 

 1. Please select open incident widget in the dashboard.

 2. click anywhere in the graph. Analytics Hub opens automatically.

 3. on right hand side corner target option is there. select  new target. 

4.  select global target and set it to 180.

5. Select date 3 months ago and save.

 

Mark my answer as accepted solution and helpful if helps you.

 

Thanks,

Nivedita Patil.