Missing Certificate ID on CSA and CAD Certifications

MOHANBALAM
Giga Contributor

12 hours ago

Dear Support Team,

I am writing to report an issue with my CSA and CAD certifications. The certificate ID is not displayed and appears as a dash instead of a valid certification number.

 

This issue appears to have occurred after recent changes to the Pearson VUE exam system.

Please check this issue and let me know the reason for the missing certificate ID. Also, inform me if any additional information is required from my side to resolve this.

Thank you for your assistance.

Regards,
Mohan Bala Sahith Meesala

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Bhavya11
Kilo Patron
Kilo Patron

an hour ago

Hi @MOHANBALAM ,

 

You can create Now Learning support case from the learning portal to address this issue.

Bhavya11_0-1767157229014.png

 

 

Please go through this 

 

If this information proves useful, kindly mark it as helpful or accepted solution.

 

Thanks,

BK

 

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raj7493
Tera Contributor

23m ago

So is mine with CSA, CIS- DF & CMDB, CAD... logged a case with support but it looks recent change after moving to pearson.

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