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‎06-11-2025 02:00 PM
Dear ServiceNow Community,
I hope you are doing well.
I am writing to bring to your attention an issue regarding my Certified Application Developer (CAD) certification. I successfully completed the certification exam a few months ago, and it was previously visible on my Partner Portal profile. However, I recently noticed that it is no longer appearing and is now showing as expired.
Here are my details for reference:
Certification Name: Certified Application Developer
Test Date: March 8, 2024
Original Expiry Date: March 8, 2025
Currently Showing as Expired On: June 11, 2025
Could you kindly assist in investigating this issue and restoring the certification visibility on my Partner Portal profile? Additionally, I would appreciate your guidance on how I can retain or renew my CAD certification now. Please let me know if there are any delta exams, grace periods, or other actions I can take to resolve this.
Thank you in advance for your time and support.
Best regards,
Tejesh Reddy Chintam
Solved! Go to Solution.
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‎06-11-2025 02:09 PM
Log a Now learning case --> via help center asap.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎06-11-2025 02:02 PM
Is it on the Xanadu release or earlier? If it’s earlier and you missed the deadline for CAD, then it’s gone now. But if it’s on the Xanadu release, then log a Now Learning case ASAP.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎06-11-2025 02:05 PM
Xanadu Release
Small correction
Certification Name: Certified Application Developer
Test Date: March 8, 2025
Original Expiry Date: March 8, 2026
Currently Showing as Expired On: June 11, 2025
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‎06-11-2025 02:09 PM
Log a Now learning case --> via help center asap.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎06-11-2025 02:07 PM
@Dr Atul G- LNG How can I log Now Learning case?
