Move Certification & in Progress paths to personal account

[Karanpreet Sing]

Hi Team , 

As I am moving out of my team , i will not have access to my @Servicenow.com email id . I had achieved CSA certification on this email account. however i have webassesor account on my personal email  which is linked to my now-learning account.

How can i move the certification & in progress paths to my personal email now-learning account which is also similar to my webassessor email id .

[Soeren Maucher]

Hello @Karanpreet Sing, 

unfortunately, so far there is not a way to transfer your achievements yourself. However,  you can open a case on now learning. I would recommend doing it from your account where you currently have the achievements to show that you have access to this account and then tell them to which account (with which email address) they should move your achievements. 

I had the same situation and this was the only way to solve it. Took about 2-4 weeks. 

I hope this hepled!

Greetings, 
Sören

[Karanpreet Sing]

hi @Soeren Maucher , can you please guide me under which category we can raise the case .

[Soeren Maucher]

Hello @Karanpreet Sing, 

I would raise the ticket in the following category:  

I hope this helped. If yes, I would appreciate if you could mark this answer as "correct solution". Thank you!

Greetings,
Sören