I remember opening ServiceNow for the very first time. I had no idea what I was doing. I clicked around cautiously, created a few records, broke a few more, and hoped I wouldn’t crash the entire system. I wasn’t just learning a tool—I was learning ho...
Hi, I am unable to get the Service Offering to show up in the following step in section 4.2.1: Description: u_holographic_handheld_hhd_user role required to read HHD incident records
Hi folks! I'm going through the ServiceNow Administration Fundamentals (Xanadu) Capstone Project. I'm stuck on Task 3 where we are creating a flow for the Strawberry sFone fulfillment process. Following the instructions exactly, I get stuck on the Wa...
Hello All,I have a situation here and I need help. Here's the scenario:1) I have no access to my previous work email mailbox anymore and I want to access to my certification via ServiceNow NowLearning.2) I tried logging in with my previous work email...
It has been six days that I passed the CSA exam and my certificate is still not showing up in the "brand-new" Now Learning portal / profile. My webassessor account's email and NOW profile's webassessor emails are the same. I created a case after wait...
Hi, I need to get the corelation id between two instances. Can anyone please help on this ? @Ankur Bawiskar Thanks,Spandana.
the pin doesn't work in lab 4.4.1
I'm happy to share that I've successfully passed the Certified System Administrator (CSA) exam.The process had its ups and downs, but staying committed and consistent made all the difference. I really want to highlight how valuable the right study ma...
Dear Community, I am very sorry if I post this on the wrong forum.Currently I am a big newcomer to ServiceNOW, basically trying to get into it with the first steps. I try to complete the training course:https://developer.servicenow.com/dev.do#!/learn...
Hello, recently I had to migrate my ServiceNow Account from one partner to another because I started a new job as a BPC in another company. I've successfully migrated my Learning profile with my trainings, certificates and achievements. The only miss...
Dear ServiceNow Experts,I'm trying to finish my Discovery Labs, but I cannot find a way to do it. I have days testing, but I cannot find what is wrong.I cannot finish the Extend Windows OS - Servers Pattern Lab.For this, I'm creating two steps: 1- Co...
Author: Bill MartinServiceNow Architect | Software Engineer | Educator | 25+ Years in Tech A story from the trenches...Years ago, I was handed a legacy ServiceNow instance that had grown out of control. Hundreds of Business Rules fired unpredictably....
Q1) What is an advantage of defining relationship types between ci classes?a) Improves data quality, as the CIs will automatically be related when CMDB is activated.b) it prevents users from relating CIs incorrectly.c) it automates the loading of the...
Hi Team, I have a requirement where i need to create Interactions from Email and it has to be assigned to INTGroup group.There will be a choice field on the Interaction form which will has Incident, Service Request and Hold as option.Once the interac...
