My CSA exam got suspended

Sakshi-123
Tera Contributor

My CSA exam got suspended and I don't know the reason as my exam was completed but the proctor suddenly suspended my exam and it got auto-submitted, 15 days ago I raised the case to Now Learning Help Center, and they responded 10 days ago that they will solve my issue within 72 hours but now its been 10 days and I didn't got any response, If anyone can help me with this issue so kindly let me know.

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sakshi-123 

 

Your is 2nd / 3 case I heard on the community in last 2 days , where CSA got suspended There can be many reason or it can be technical issue as well. As you said, you already logged case, please wait for same only and team wil guide you.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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20 REPLIES 20

Then try to reach out to web assessor support and if they can help but is Now learning team confirm that you can use same voucher code ?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sakshi-123 

 

Your is 2nd / 3 case I heard on the community in last 2 days , where CSA got suspended There can be many reason or it can be technical issue as well. As you said, you already logged case, please wait for same only and team wil guide you.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I have raised a issue regarding my CSA exam got suspended but the team haven't reached out to me yet it's been more than 2 weeks now.

Hi @ayushgmishra 

 

You need to do follow up over case only my friend,.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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hrushikeshchau
Tera Contributor

Hi @Sakshi-123,

 

Same case happened with me, can you please let me know if the issue is resolved (If yes, please provide the resolution steps that you took)

 

Thanks,

Hrushikesh