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Next Experience, Navigation, and Access ​Task - Validation Task issue.I just started today

WHYSHIKAN
Tera Contributor

I have issues and needing community help on how to resolve this problem. Thank you in advance 

4 REPLIES 4

SumanthDosapati
Mega Sage
Mega Sage

@WHYSHIKAN 

It says you haven't completed the simulator tasks. Did you check those?

 

Regards,
Sumanth

Robert H
Mega Sage

Hello @WHYSHIKAN ,

 

Your first screen shot shows that somehow you ended up on the legacy mobile UI.

So just open your Lab instance through the link in the "Your Lab Instance Details for:..." email you received when you started the course. This will get you to the regular UI again. Then just follow the task instructions.

 

Regards,

Robert

WHYSHIKAN
Tera Contributor

This solutions did not resolve my problem 

@WHYSHIKAN Then provide more details about your problem and what you are doing. Are you opening ServiceNow through the link in the "Your Lab Instance Details" email? Which UI are you seeing?

 

Regards,

Robert