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03-30-2024 10:30 AM
My CSA exam got suspended and I don't know the reason as my exam was completed but the proctor suddenly suspended my exam and it got auto-submitted, 15 days ago I raised the case to Now Learning Help Center, and they responded 10 days ago that they will solve my issue within 72 hours but now its been 10 days and I didn't got any response, If anyone can help me with this issue so kindly let me know.
Solved! Go to Solution.
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03-30-2024 11:17 PM
Hi @Sakshi-123
Your is 2nd / 3 case I heard on the community in last 2 days , where CSA got suspended There can be many reason or it can be technical issue as well. As you said, you already logged case, please wait for same only and team wil guide you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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05-11-2025 07:38 AM
I am also facing this issue. My exam was scheduled on 3rd May, 2025 and its urgent for me to get the certification at the earliest. Please help. ( Case No. CS0519424)
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05-21-2025 06:34 PM
Hello Jim,
I also have a case number - CS0522697
Request you to please prioritize this as well as I have received any response on this since last week. Please help 🙏
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05-21-2025 06:36 PM
Exactly same case happened with me as well
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05-03-2024 03:08 AM
Even I'm facing same issue. Not sure why they are doing like this now a days. Preparing exam for so many days, after checking all we will give exam, then they suspend it. ServiceNow should take action on this.
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09-28-2024 01:32 AM
I have the same issue , my exam got suspended as soon as it started there was no reason given , was it resolved , I have raised a case with service now , not sure how long they will take to respond
