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10-13-2023 02:53 AM
How do I go about updating my name on my profile? My First Name/Last Name are greyed out so I can't update them on my profile. The Kryterion site says I need to contact training sponsor..
Solved! Go to Solution.
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10-13-2023 02:57 AM
Hi there,
I'm not sure on this, though I would assume that creating a personal case on Now Learning would be the go to.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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10-13-2023 03:03 AM
HI @Vicky5
I doubt you can make changes. Please try to log a case to Now Learning and see or chat with Web assessor executive if they can help.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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10-13-2023 04:30 AM
Hi @Vicky5 ,
you can create case from now learning platform and wait for reply.
Mark my answer as accepted solution and helpful if helps you.
Thanks,
Nivedita Patil.
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10-15-2023 11:51 PM
Yes! They have resolved it thank you
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10-29-2023 01:49 AM
I encountered the same issue. Had to open a case on Now Learning.
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10-29-2023 08:05 AM
Hi @delblack ,
wait for some time. It takes time but your issue will be resolved.
Mark my answer as accepted solution and helpful if helps you.
Thanks,
Nivedita Patil.
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10-30-2023 02:01 AM
HI @Vicky5
There was something similar case in other thread was going on. Please have a look in to same and hope this will be helpful.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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