Now Learning Issue - Missing Achievements

[KrishnaMohan]

Hi All,

From morning(28th oct 2023) I am not able to see my Learning achievements(Badges, Courses, Credentials) ,also could not see current progressions in now learning portal. It looks like new account, Is there any maintenance issue?

Thanks

[Nivedita Patil]

Hi @KrishnaMohan ,

create case from now learning account and wait for reply.

Mark my answer as accepted solution and helpful if helps you.

Thanks,

Nivedita Patil.

[Dr Atul G- LNG]

Hi @KrishnaMohan 

Greetings!!

I did not see any maintenance planned for Now Learning. Did you login with the same email account which you logged in to earlier or have you entered with a new one?

If you still have an issue, please log in a case from Now Learning and get it clarified. or maybe logout and log in again.

[KrishnaMohan]

Hi @Dr Atul G- LNG 

Yes, I am using same email and credentials, wondering yesterday till 9pm I was able to completed on demand  course and today morning I supposed to take micro certificate exam. However I stuck because of issue.

Also I raised a case in the morning, afternoon I just want to see the status of case, again wonder no cases are there in help center page of now portal.

It seems similar issues have been reported by other community members too 
https://www.servicenow.com/community/product-launch-forum/not-able-to-access-servicenow-developer-we...

Thanks for your reply

[Dr Atul G- LNG]

Look like a global issue and better to keep waiting and not panic. Things will be fine soon.