Service Now Slack communitu
Hello Community, May I ask you how do I get an invitation for the service now slack community? Thanks
Forum Posts
For ILT Course Timing & Session per Day
My company is giving me the ILT course( CSA Fundamental) for free, which is for three days. Should I take it or should I complete the on-demand course first? I’m not sure which will be better for me. Please suggest. Here’s the ILT timing: Start Date:...
Populate manufacture contact name
Hello!I have an issue in lab 8.1 Section 6 "Populate manufacture contact name".When I am creating a new business rule in the action section, there is unable to me to dot-walking and select "contact".Whose can help?
ServiceNow Administration Fundamentals On Demand (Xanadu) Lab 3.2.1
Hello ServiceNow community,In the ServiceNow Administration Fundamentals On Demand (Xanadu) Ebook, Lab 3.2.1, section 1, step 4, it says:No such notification appeared for me.Additionally, I seem to be in the "global scope" even when I select the "Inc...
Model 2: Test the subflow - Activity - Create a subflow
Can anybody direct me to video sections of the Professional System Administrator section labs? Specifically, Models 1 and 2 of overview sub flows and Test the sub flow?
I want to add new record to related list using script
Hi, I have requirement to map the reference field to related list for that record. Risk event i have custom field citation takeplace --> reference field to citation in that risk event i have related list also for ciitation so, value in custom field c...
IS ServiceNow providing the free vouchers for CSA Certification in August or September months in 202
Hi Could you please let me know the ServiceNow is providing the free vouchers for CSA certifications in the last quarter of 2025. Thanks
Resolved! Beginner training - any good articles out there?
Hi I'm in the position of being asked to recommend training of my colleagues. Obviously start with Welcome to ServiceNow but they have different needs post this. Some are going to be just users, some citizen developers, some in the ITOM area and some...
Auto populate the assignment group for a reclamation request
I'm trying to configure a flow in ServiceNow that automatically sets the Assignment Group on Asset Reclamation Request tasks as they progress through various stages.For example, when a request is submitted, it enters the "Ready" stage. From there, I...
Issue signing in at Service Now University
Hi everyone, I'm writing from Brazil. I've been trying to sign in on Service Now University (https://learning.servicenow.com/lxp/en/now-platform/welcome-to-servicenow?id=learning_course_prev&course_id=92e0b5fb97d742506eedb30e6253afd0) from my notebo...
Test your NLU model to see if the InternetIssues intent is returned. Open the default Service Porta
Test your NLU model to see if the InternetIssues intent is returned.Open the default Service Portal and test the following utterances:Is there an internet outageI cannot connect to the internetMy wifi is not workingIf your model’s accuracy is below 8...
Re-take of CSA exam if we fail on first attempt
I have the CSA voucher and i wanted to schedule the exam and attempt it. What if I fail on attempt and is there any way to re-take of the exam without any charges?-Also is there any option will be there to pay additional charges while attempting the ...
Build an Intelligent AI Agent to Automate Your Organization Lab Guide Exercise
Hi,I'm going through Build an Intelligent AI Agent to Automate Your Organization Lab Guide course, I have completed all the steps but while testing I couldn't create an incident and only 1st agent is working, anyone has completed this course and got ...
SNPI - LDAP Server Setup validation issues
I am having a lot of trouble with one particular Simulator Task for ServiceNow Platform Implementation: SNPI - LDAP Server Setup I have done exactly as the task asks, and am able to see everything I should if I do it right, but the validation fails. ...
Resolved! Certified System Administrator – Expiration Date and Exam Score Clarification
Hi everyone,I recently passed my Certified System Administrator (CSA) certification exam—very excited about that!However, I noticed on the Webassessor platform that the Expiration Date listed is the same as the date I passed the exam.I wanted to ask:...