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02-25-2025 09:11 AM
Hello friends!
I just started today my Now Learning path and on the first Simulated Task, I have an issue.
I started the instance and was using as admin, but once I got to the Next Experience, Navigation, and Access Task, I follow the steps, impersonated an user (JFK) and made the task steps. Validation failed.
Did you perform these tasks as Platform User [platform.user], make sure you are not Admin user? did ...
So I terminated the Instance, burned one already and started a new one, where I follow the steps from start and even so, the validation keeps failing.
Solved! Go to Solution.
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02-25-2025 09:13 AM
No, you need to impersonate user Platform user, instead of JFK.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-09-2025 12:22 PM
I too am having the validation issue. I selected impersonate user. Selected Platform User (platform.user) followed the prompts for the tasks. Validated, then received failed. Have repeated the sequence many times and received the same response. I have completed the coursework and revision tests. But having issues with the tasks. The solution from the virtual agent is not really helpful either.
