Not received the exam voucher

MahavirT
Giga Contributor

Hi, I've successfully completed my ITSM course, but I haven't received the exam voucher. 

11 REPLIES 11

Nikhil Bajaj9
Giga Sage

Hi @MahavirT ,

 

Now a days training is free and once training is completed, you need to claim your voucher. While claiming the voucher, it was ask for Payment and you need to pay (If you are not working with a company which is a partner with Servicenow else voucehr will be free for you).

 

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

Bhuvan
Tera Sage

@MahavirT 

 

On-demand courses are available for free in ServiceNow University. Once you complete the course, you can claim the voucher from below link

 

https://learning.servicenow.com/now/lxp/view-all/vouchers/vouchers

 

If you are working with ServiceNow partner organization, vouchers can be redeemed for free. If you are working with non-partner organization, you need to pay the voucher payment fees + taxes to claim it. Once the voucher is available, you can book the exams.

 

If this helped to answer your query, please mark it helpful & accept the solution. 

 

Thanks,

Bhuvan

I've received the voucher, but I'm supposed to see it in the vouchers section andit's not showing up there, so I'm unable to claim it.Screenshot 2025-09-04 152404.pngScreenshot 2025-09-04 152416.png

To claim, you need to go to the Webassessor site, where you can book the exam. You can then use the provided code during the booking process.

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