The curriculum team recently released two new courses covering MID Server topics appropriate for Developers, Implementers, and System Administrators. Introduction to the ServiceNow MID Server is a beginner level on demand course where those new to MID Servers can learn how they can be used with your ServiceNow instance and MID Server Fundamentals is an intermediate level on demand course where you can learn how to install, configure, and troubleshoot a MID Server on both a Windows and Linux server.
A MID (Management, Instrumentation, and Discovery) Server is a Java application that runs as a Windows service or UNIX/Linux daemon on a server in a customer network. Its purpose in a ServiceNow environment is to facilitate communication and the movement of data between a ServiceNow instance and external applications, data sources, and services in a customer network. The MID Server is core to many successful implementations as it is used with several ServiceNow products such as Discovery, Service Mapping, Integration Hub, Orchestration, Cloud Provisioning and Governance, Event Management, and Operational Intelligence and can provide support for integrations with LDAP, Active Directory, and 3rd party integrations using SOAP or REST.
Introduction to the ServiceNow MID Server
This 1-hour course provides an overview of MID Servers and how they are used by ServiceNow and external applications. This course provides a high-level overview of the ServiceNow MID Server architecture. Upon completion, you will be able to describe the services that use the ServiceNow MID Server and provide examples of how IntegrationHub and Discovery work with the ServiceNow MID Server. Additionally, you will get an overview of the requirements for the ServiceNow MID Server Installation and be able to explain the purpose of ServiceNow MID Server clusters.
A 1 and a half-hour course that explores how to install, configure, and troubleshoot a MID Server on both Windows and Linux operating systems. This course will provide an overview on MID Servers and review the MID Server system requirements. It also covers details on the MID Server installation on Windows and Linux. You will also get insight on reported MID Server issues.
Part 1 of the course; MID Server Installation and Configuration, explores how to install, configure, and troubleshoot a MID Server on both Windows and Linux operating systems.
Part 2 of the course, MID Server Upgrade, provides an overview of when and how a MID Server upgrades.
Part 3 of the course, MID Server Tuning and Optimization, covers how to analyze MID Server performance along with reviewing the steps needed to tune and optimize MID Server performance .
Whether you are just getting started and want to learn more about what the MID Server is or have experience and want to brush up on MID Server installation, configuration, and troubleshooting, we have a course for you!
