Calling all Application Portfolio Managers! The ServiceNow training team has released a new course covering APM indicators and scoring where you can learn how business applications are scored.
The ServiceNow Application Portfolio Management Indicators and Scoring training provides a deep dive into how business applications are scored. In this 20-minute course, you will watch a sequence of six videos that follow an organization as it holds a series of weekly meetings to discuss application indicators and their scoring.
First, the course provides an introduction to APM Indicators. You’ll then learn how to define and create custom application indicators. Next, learn how to identify application scoring profiles and how they related to the business application. The following lesson teaches you how to determine individual indicator scores and their respective formulas. You will be able to recognize the methods and jobs used to calculate application scores and identify the outputs and reports provided from indicator and application scores. Finally, you will review a real-world example of how a business application gets scored.
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