Julie7
ServiceNow Employee
ServiceNow Employee

 

If you want to take your historic trends analysis to the next level with sophisticated reporting and performance analytics skills check out our newly released on demand version of Performance Analytics (PA) Advanced. This 2-day, on-demand course is the same content that is available in our popular Performance Analytics Advanced live course, presented in an on-demand format that you can access from anywhere at any time and complete at your own pace! 

 

This 2-day, on-demand training builds upon the knowledge obtained in the Performance Analytics Fundamentals course (which is also available in an Instructor Led or On Demand format). Through a combination of lectures and labs, learners will apply advanced reporting, performance analytics, and application administration skills to take historic trends and measurements to the next level. 

 
Here are some key highlights of the Performance Analytics Advanced on-demand class: 

  • Course concepts are designed as individual fully narrated and interactive modules 
     
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  • Concept mastery is tested at the end of each module and immediate feedback is provided 
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  • Learners can choose their own path through the content to address specific interest areas 
     
     

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  • An instance is automatically provided and preconfigured to support the course objectives 

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  • Lecture concepts and re-enforced through interactive lab activities  

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  • Labs fully guide and immerse the learner using an engaging and highly visual approach with a mix of instructions, graphics, and demonstrations  

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  • Key concepts, do’s, don’t, and takeaways are clearly highlighted 

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PA Advanced begins by introducing the Performance Analytics Adoption Journey. Next, the course takes a deep dive into configuring breakdowns for optimal performance and security. You learn the best practices of using Scripts to aggregate Indicator data and implement scripted Breakdown mappings. You also learn how to configure Buckets and Bucket Groups when Breakdown data does not reside in a table. 

The course builds upon your solid understanding of essential reporting concepts and introduces advanced reporting and data visualization techniques. To further enhance your data presentation skills, the course introduces Responsive Dashboards and discusses data searching, filtering, and performance. 

In the second part of the course, you learn to configure the Spotlight application to identify high-priority work. The course assumes that you have a working knowledge of platform metrics and teaches you how to design Metric Reporting and Metric Based Indicators. The basics of Formula Indicator are reviewed and advanced formula building techniques are discussed. Specifically, you master the concept of Index Indicators. Finally, the course teaches how to design and implement Text Analytics. 

If you have already finished performance Analytics Fundamentals and you are looking to take the next step, look no further! Enroll in Performance Analytics (PA) Advanced today! 

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